- Item Type: Cream
- Gender: Female
- Ingredient: Snail Essence, Peony Essence,Hyaluronic Acid
- Volume: 30 ml / 1.01 oz
Package Includes:
- 1 x Pc
Categories
All categories
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Purple Healing Passion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://purplehealingpassion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
17 reviews
100% of buyers enjoyed this product!
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They arrived days before the estimated date, the boxes look good, the very soft consistency a very delicate and rich smell, and a small gift from the store, I highly recommend it
Fast shipping. Super Cream! The store put a gift. Delivered by courier home. Seller recommend. I will still order from him
ok
very good
thanks
Great product. Great store.
The order was made 12.02, brought the courier 06.03, arrived before the specified time, thank you for the delivery, did not expect so quickly due to the current situation, especially in Italy, everything came packed well, A little mint box with day cream, but it's nothing, the store put a gift eye mask, very nice thank you very much, The cream has not yet stayed, I use it, I will write it later in the review
Super fast Delivery! I tested not!
super
Shipping to Finland about 2,5 weeks. I ordered 02.02, the notification from the Post Office has already arrived 26.02. All the boxes are intact, they look cool, the contents smell nice. The store put as a gift collagen pads for the area around the eyes-thank you!
100% match Product Description
I'm good. I still have to prove it. Thanks for the tape.
Arrived earlier than expected
Went without tracking, but it got all right. The store was always in touch. The store is normal.
Very small
Until I tried
The cream is very like, came quickly for 2 weeks. The store put a gift, thanks to the seller.